“Empowering Citizens to Renovate: Examples of One-Stop Shops” Webinar
“Empowering Citizens to Renovate: Examples of One-Stop Shops” Webinar
Microsoft Teams
April 22nd, 10:00 – 11:30 (CET)
Co-organised by Renovate Europe and its partner FEDARENE, this episode showcased concrete examples of one-stop shops from across the EU and examined the lessons they offer for accelerating renovation across different national and local contexts.
In the current context of geopolitical tensions, rising energy prices, and increasing climate challenges, accelerating the renovation of residential buildings has become more important than ever. Renovation is a key tool not only to reduce energy consumption and emissions, but also to improve living conditions for citizens and strengthen Europe’s energy security.
Despite the growing policy focus and the availability of financial and regulatory instruments to support renovation, many citizens still face significant barriers when trying to improve their homes. Navigating technical solutions, financing options, and administrative procedures can be complex if citizens are not guided and supported.
In this context, one-stop shops are an essential service to bridge the gap between citizens and the financial, technical, and policy instruments that already exist. By providing integrated guidance and support, they can make renovation simpler, more accessible, and more effective.
Through practical case studies from France, Slovenia, Italy, Bulgaria and regional initiatives, speakers shared insights on financing solutions, service models, and implementation strategies. The webinar also provided guidance on setting up and managing one-stop shops, followed by interactive Q&A sessions, offering valuable lessons for accelerating renovation efforts in diverse national and local contexts.
Agenda
Introduction
Adrian Joyce, Campaign Director, Renovate Europe Campaign
Guidelines on setting up and managing one-stop shops
Adrien Bullier, Senior Project Advisor on Energy Efficiency Finance, CINEA
Q&A
From Concept to Practice: One-Stop Shop Renovation Models across Europe
- Regional one-stop shops in action
Mariangela Luceri, Project Manager, FEDARENE - Home renovation services and third-party financing in France
Sébastien Descours, co-fondateur of FIDEO – Banque de la Rénovation, project ORFEE - Renov-AID one-stop shop experience in Slovenia
Ana Tisov, field expert in building environment, IRI UL (University of Ljubljana), Slovenia - The Renoss model in Italy
Marco Costa, Agency for Energy and Sustainable Development (AESS), Italy - SHEERenov+ one-stop shop project in Bulgaria
Tzveta Naniova, Executive Director of BACC JSC, Renovate Bulgaria
Q&A and Conclusions
